Depending on the course type and the time between the submission of a written cancellation notice to SES and the scheduled start date of a course (cancellation notice), participants may be issued a partial or full refund of their registration fee, per the below:
Participants who fail to attend a course will not be eligible for a refund.
For the Level 2 and Level 3 training courses, SES will issue full refunds for cancellation notices submitted more than 4 but less than 15 weeks prior to the scheduled start date of the training, provided that a minimum of 4 persons remain registered for the course. No refund will be issued otherwise.
Cancellations by SES
SES reserves the right to cancel—or make modifications to the date or venue—of any training session, at any time. In the unlikely event this occurs, registration fees will be fully refunded. However, SES will not be responsible for travel-related or other expenses incurred by participants.