Collection and Use of Personal Information
When you interact with our website, we collect and utilize various types of data to enhance your experience and provide the services you expect. Transparency, security, and consent are fundamental principles guiding our data practices:
- Personal Information: This category includes information such as your name, email address, phone number, or resume. We only collect this information with your explicit and informed consent, ensuring that you understand the specific purposes for which your data will be used. For example, when you submit your resume through our website, we use that information to process your job application. If you sign up for our newsletter, we will use your email address to send you updates and valuable content. We only use your personal data with your permission and for specific purposes.
- Website Usage Information: To enhance our services and ensure a tailored experience, we utilize Google Analytics, a reputable web analytics service. This service employs cookies and tracking technologies to analyze your interactions with our ad-free website and others, providing valuable insights into user engagement. It is important to note that while this data helps us improve our services, we do not use it for personalized advertising. Furthermore, the information collected may also be utilized by Google and third parties for ad personalization on various platforms. However, you retain the option to opt out of Google Analytics data collection by visiting the Google Analytics opt-out page. Additionally, you can manage personalized advertising settings through the Google Ads Settings page.
Disclosure of Personal Information
We would like to emphasize that we only disclose your personal data in strict alignment with its original collection purposes or when explicitly authorized by you. In addition, we may disclose information when required by law, legal processes, or governmental authorities in response to valid and legally binding requests.
Data Security and Transparency
We maintain personal data in a manner that guarantees confidentiality and integrity. Data is retained only for as long as necessary to fulfill its original purpose, unless otherwise mandated by law. We strictly adhere to retention schedules outlining typical durations for different personal data categories, classifying them based on sensitivity and value, to determine whether the data should be destroyed or anonymized.
Managing Personal Data: Your Rights, Requests, and Complaints
We uphold the rights of individuals from whom we collect personal data, ensuring their ability to access, rectify, delete, and port their personal information as needed. If you wish to exercise these rights or have any concerns, you may reach out to our Privacy Officer.
Upon receiving a complaint or request, we follow a systematic process, which includes gathering pertinent information, verifying the requester's identity, notifying relevant parties, conducting an in-depth investigation, and implementing corrective measures when necessary.
Rest assured, we are committed to responding to complaints and requests within the time limits required by law, whether through written correspondence, telephone communication, or other appropriate means.
We are firmly committed to preserving your privacy. However, as the digital landscape evolves, we may need to adapt our data handling practices, to comply with industry standards and legal requirements.
Contact Our Privacy Officer
If you have any questions or concerns regarding the interpretation or application of this policy, please contact our SES Privacy Officer at:
3055 Blvd. Des Oiseaux, Laval, Québec, Canada, H7L 6E8