Technical Support & Software Updates

Extended Technical Support (ETS) and the Additions, Enhancements, Updates Maintenance and Key Insurance (AEU-MI) services may be renewed on an annual basis for a yearly fee determined as a percentage of the amount paid for the software, i.e. the one-time license fee:

Additions, Enhancements, Updates, Maintenance and Key Insurance (AEU-MI)	12 % of license fee (minimum of 1.0 unit)
Extended Technical Support (ETS, requires the AEU-MI Services)	10 % (minimum of 1.0 unit)

Payment, Subscription and Rental Options

A software license may be purchased with one single payment or, for qualified clients, by installments paid over a period of up to 3 years, as indicated in the table below. Support services are provided at no additional cost for the period indicated.

Payment Options - Installments

Number of Installment Payments	Yearly Fee (as Percentage of One-Time License Fee)	Duration of Included ETS-AEU-MI
2	62%	24 months
3	50%	36 months

Yearly Rental ¹ or Subscription Options

License Fee (Unit Price)	Yearly Fee (as Percentage of One-Time License Fee)		Duration of Included ETS-AEU-MI
	Rental 2	Subscription 2
< 5	N/A	N/A	N/A
5 to < 12	60%	N/A	Throughout licensing period
12 to < 32	55%	33%	Throughout licensing period
>= 32	50%	33%	Throughout licensing period

---

1.	Monthly rental options are available for qualified users or for users who have recently attended an SES training session. Please contact sales@sestech.com for more info.
2.	At the end of an annual rental period, users will have the option to apply any rental fees paid to-date towards the purchase of a software license. No such credit is applicable for the yearly subscription.